Check the operating environment.
Yes. Please refer to "Use Oneteam through the smartphone" for details.
You can contact us through an inquiry form or [Contact us] on Oneteam.
No. We do not take the automatic charging system. If you do not select the price plan and payment method within 14 days of your free trial, Oneteam will become unusable. You can resume it by registering the price plan and payment method.
*If you continue after your trial, you can take over your accounts or logs used during the trial.
You can use your trial without limitation on the data capacity and features. The maximum number of characters when creating a topic is approximately 8000 characters. The maximum file data capacity you can send at a time is 500 MB but the total data capacity is unlimited.
Prices vary according to the number of members. Please contact us for details.
Yes. We support the linkage system for other services such as Slack, Hoho CRM. You can link with various services by using Webhook.
Communication is encrypted with SSL(TLS) and your information is stored in the encrypted database. We have acquired ISMS certification as we satisfied ISO/IEC2700, international standard of the information security.
English and Japanese are available.
No. We do not offer the on-premise version.
Yes. You can use Oneteam through the PC or smartphone.
No. Oneteam is a cloud service. You do not need to install any software.
Yes. Please let us know if you need the information session from inquiry form.
Your plan and the price are not changed automatically.
You can not add members exceeding upper limit of the number of your plan. A new member can be added when you change the plan.
We accept payments by credit card or bill.
Please contact us about a bill payment.
Yes. Please choose [lump-sum payment] on plan selection screen. Please contact us if you use a bill payment.
If the number of members decreases, downgrade of your plan or refund are not acceptable. When you upgrade your plan, you will be charged the fee for the "difference x remaining term".
When you pay with the credit card, we will process the request for the current month on the first day of the month (Please check the closing date with your credit card company). Regarding the payment on invoice, we basically send bill at the beginning of the month and ask to pay at the end of the month.